COURSE ID: TGS-2019503839
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SkillsFuture for Business
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COURSE ID: TGS-2019503839
View all questions at SkillsFuture for Business FAQ .
Have any suggestions or want to report an issue? Let us know via our contact us page.
Role Model the Service Vision: This unit covers knowledge and application skills in role modelling the service vision of an organization. Establish Relationships for Customer Confidence: This unit covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty.
Course Fee and Absentee Payroll Funding support are available for employers who sponsor employees for all training. You can find a breakdown of all SkillsFuture training subsidies for employers.
If your business meets SME criteria, you are eligible to enjoy up to 90% in Enhanced Training Support for SMEs (ETSS) for any SC, PR or LTVP+ employee that you sponsor for training, on top of baseline subsidies.
Get a quick estimate of the nett course fees payable for an SSG-funded course, after all applicable training subsidies are applied.
Looking to pay for your own training? You can find out more about course fee funding for self-sponsored individuals.
Please check with the training provider for the most updated course information and course run dates.
1. Have an understanding of the organisation’s vision, mission, values, processes and procedures.
2. Have an understanding of the organization’s product and service offering. 3. Have an understanding of the organization’s service excellence procedures and practices and be able to impart service practices to peers, juniors and subordinates.
4. Have 2 years of experience in a service-related capacity 5. Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 4
Contact person(s)
Please register directly with the training provider.
Contact person(s)
Please register directly with the training provider.