COURSE ID: TGS-2020001686
Frequently asked questions (FAQ)
View all questions at SkillsFuture for Business FAQ .
Have any suggestions or want to report an issue? Let us know via our contact us page.
SkillsFuture for Business
In collaboration with
COURSE ID: TGS-2020001686
View all questions at SkillsFuture for Business FAQ .
Have any suggestions or want to report an issue? Let us know via our contact us page.
On completion of this course, participants will acquire the knowledge and skills to lead a team to deliver service excellence that is in line with the organisation’s customer-focused strategies
Course Fee and Absentee Payroll Funding support are available for employers who sponsor employees for all training. You can find a breakdown of all SkillsFuture training subsidies for employers.
If your business meets SME criteria, you are eligible to enjoy up to 90% in Enhanced Training Support for SMEs (ETSS) for any SC, PR or LTVP+ employee that you sponsor for training, on top of baseline subsidies.
Get a quick estimate of the nett course fees payable for an SSG-funded course, after all applicable training subsidies are applied.
Looking to pay for your own training? You can find out more about course fee funding for self-sponsored individuals.
Please check with the training provider for the most updated course information and course run dates.
GCE 'O' level Credit (at least C6) in English and Mathematics or Workplace Literacy and Numeracy (WPLN) score: Level 6 for Reading, Listening and Numeracy; and
With at least 3 years supervisory/managerial working experience in retail or Professional/Managerial/Management Executive (PME) position in non-retail sector
Contact person(s)
Please register directly with the training provider.
Contact person(s)
Please register directly with the training provider.