COURSE ID: TGS-2023021555
Customer Acquisition and Relationship Management (Synchronous e-learning)
S$500.00
From S$150.00
Course Overview
About this course
Upon completion of the course, the learners will be able to:
- • Develop customer acquisition programmes in line with customer acquisition plans
- • Draw inference gathered from past performance to improve the return on investment (ROI)
- • Conduct research to understand customer insights and profile new target customers characteristics.
- • Recommend improvement to drive the customer acquisition programmes.
What you'll learn
- The aim of this course is to equip learners who are currently working in the food services industry or those wanting to join the food services industry, with the knowledge and abilities in developing and executing customer acquisition plans and programmes to increase the customer base as well as to evaluate the effectiveness and returns on investment (ROI) of the plans and programmes.
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