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SkillsFuture for Business

In collaboration with

skillsfuture

COURSE ID: TGS-2023021555

Customer Acquisition and Relationship Management (Synchronous e-learning)

Full course fee

S$500.00

After course subsidies

From S$150.00

After SFEC From S$15.00
All fees are exclusive of GST. Please check with the training provider on the final fee applicable.

Course Overview

About this course

Upon completion of the course, the learners will be able to:

  1. • Develop customer acquisition programmes in line with customer acquisition plans
  2. • Draw inference gathered from past performance to improve the return on investment (ROI)
  3. • Conduct research to understand customer insights and profile new target customers characteristics.
  4. • Recommend improvement to drive the customer acquisition programmes.

What you'll learn

  1. The aim of this course is to equip learners who are currently working in the food services industry or those wanting to join the food services industry, with the knowledge and abilities in developing and executing customer acquisition plans and programmes to increase the customer base as well as to evaluate the effectiveness and returns on investment (ROI) of the plans and programmes.

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Frequently asked questions (FAQ)

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